AfricaComplaints.com » Telecommunications » Complaint / review: Nashua Mobile - Galaxy Gea | #255138

Nashua Mobile
Galaxy Gea

I upgraded a contract with you 3 weeks ago. I was promised that delivery of the Galaxy Gear would take place 1 week later. It is now 2 weeks later than the promised date and I am still being told that you do not have stock. This is totally unacceptable, where I have paid for a device and I still do not have it! How can you sell a product that you do not have stock of?

I have to constantly call for updates, as your stores do not respond to the numerous emails I have sent.

I have even offered to collect it from any store that has stock, but I receive no feedback from anyone.

If I do not receive the device in the next 2 days I will be cancelling the upgrade deal I have done and move to a SP that can actually adhere to their promised time lines.

Date:

Company: Nashua Mobile

Country: South Africa   City: Vodaworld

Category: Telecommunications

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