Handed in a phone that time to time reboots for repairs 02/10/2013, got a mail that the phone cannot be repair and I must buy a new phone. I declined and ask that the phone be returned to me. I went to the Moreleta Plaza branch to pick-up the phone, where I was informed they, Moreleta branch only ...
About 6 weeks ago, I upgraded my mobile contract, to a Samsung S4. with this contract 300mb comes std. this contract will only be affective from 31 Dec '13. I also added another 1gig data, for which I signed. On Tuesday I recieved my bill and my bill was R3104. I almost fainted, had I looked at why ...
My husband renewed his contract a couple of months ago. I went with him when he went to renew his contract. He decided to take the Samsung Galaxy S4 and because he phones a lot, the sales consultant suggested that he upgrades his contract to a higher amount of Free minutes which he did as they had ...
Been waiting for more than a month to get my MTN sim card swopped to a MTN LTE sim. This is after taking a long time to convince the account manager that you actually need a MTN LTE sim to access LTE. One month later and nothing, I just get told "no stock" while I have to follow up every ...
In August '13 I've send an email to [Email Removed] to cancell my Data Contract that will expire end of September 2013. I specifically ask them in the email what process do I have to follow. NO RESPONSE. I've resend the same cancellation request 2 times to the same email address asking that they ...
I upgraded my contract to a Blackberry Q5 Anytime 200 and it was explained to me i would pay R 305-00 per month and i requested a R 50-00 call limit. i would get a sms if 80% has been used and get softlocked at 100%; all above is stated in my contract. on the 31 October my bill has climbed to R ...