I have continually received poor service. On opening my Data account for my 2GB of Vodacom data I was told a) that they would pair this up with my existing cell phone account so there would only be 1 debit order. I was told that I would be on TopUp so that if I ran out of data I wouldnt get charged ...
I walked into the Clearwater Branch to buy an Ad-hoc data bundle since I was running out of my bundle - 20 August 2013. Johan helped me, and told me that it will take an hour to activate, before I can use my phone as per normal. Which I did. At the end of the month I got a massive bill, and found ...
On the 1st of Nov, I emailed NM to find out the status of each of the 5 lines that I currently have only to receive an email from Lauren Van Wyk to say that two of my lines are on a month to month basis as the numbers have matured!!! Now 1) why was I not informed that this is the case and given an ...
Paid for my 3 contracts on 1 nov. all 3 phones were locked. went to nashua mobile to leon. he phoned customer care line to show payment!!! phones were unlocked. now today phones are locked again!!! 1 sent hem the slip where it shows account was paid!!! this is incompetence at its best. ...
My cell phone contract was due for an upgrade so I therefore put down a notice of termination in July 2013, I was informed by the service consultant to port to any SP, so I did on the 8th October 2013 port to mtn, I had waited for nashua to release my number til the 4th of November when Nashua ...
The communication with customers is poor, you just find yourself Paying more. ...