AfricaComplaints.com » Telecommunications » Complaint / review: Mweb - No one answers | #260654

Mweb
No one answers

On Saturday, 16 Nov around 16h00 I tried to reach MWEB to seek assistance with my ADSL connection... Initially I spoke to Telkom whom pointed out there is no fault on the line.

I tried 3 times to reach MWEB via 087 700 0777, and each time held on for 10 minutes and could not reach a support person. My connection is intermittent and keeps on dropping while trying to configure a remote server. I eventually drove to the office where I could complete the configuration of the remote server.

Thanks MWEB, if this continues I'm moving over to Telkom.

Date:

Company: Mweb

Country: South Africa   City: Cape Town

Category: Telecommunications

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