I recently signed a contract with MWEB to provide me with 2 contracts at R89 a month for 2GB of Cell C Data to be used on iPads. Prior to signing the contract, myself and the sales consultant confirmed that the coverage included at least my house and office. I further confirmed that places I ...
For the past week we are not receiving faxes through our Mweb fax-email service. I reported it of Thursday 31 Jan, ref 1074260. The consultant told me he could see several faxes on the server but for some or other reason it is not dispatched to my email. I requested that someone sends me the faxes ...
I would like to thank Rafiekah Klassen for her fantastic attitude, bubbly personality and all round great service I received from her at the MWEB accounts department. Although the compliment goes directly to her, I would also like to thank all the "behind the scenes" people that were ...
On 24/07/2012 I signed a contract for a 1meg uncapped all inc deal for R 339.00 per month--That is R199 for data and R140 for a 1 meg line rental--Now Telkom has upgraded my line to 2meg free of charge but mweb refuses to let me use the 2 meg line- If I want to upgrade my data to 2 meg then surly ...
Cancelling my ADSL because of a move. I submitted a cancellation form via email on the 08/01/2013, I received a case # and I waited for a confirmation. No confirmation was received and a new debit came through on the 1st Feb, I called to find out if this would be the last debit according to the 30 ...
Got a call from Mweb to see if I was interested in switching my adsl data to them for a better service. They got this all sorted and it was prompt and efficient. I actually ended up spending a bit more for a service that was no better than what I actually had, so after 7 days I decided to go back ...