I would like to thank Rafiekah Klassen for her fantastic attitude, bubbly personality and all round great service I received from her at the MWEB accounts department. Although the compliment goes directly to her, I would also like to thank all the "behind the scenes" people that were ...
On 24/07/2012 I signed a contract for a 1meg uncapped all inc deal for R 339.00 per month--That is R199 for data and R140 for a 1 meg line rental--Now Telkom has upgraded my line to 2meg free of charge but mweb refuses to let me use the 2 meg line- If I want to upgrade my data to 2 meg then surly ...
Cancelling my ADSL because of a move. I submitted a cancellation form via email on the 08/01/2013, I received a case # and I waited for a confirmation. No confirmation was received and a new debit came through on the 1st Feb, I called to find out if this would be the last debit according to the 30 ...
Got a call from Mweb to see if I was interested in switching my adsl data to them for a better service. They got this all sorted and it was prompt and efficient. I actually ended up spending a bit more for a service that was no better than what I actually had, so after 7 days I decided to go back ...
My horror started when i went on Holiday in November, i discovered i was still being billed by Mweb yet i was not even using their data, promptly they would bill me for data usage which i never touched, do i look like i am made of money that i just pay for stuff i never used? Anyway, in January ...
My Business has 2 mweb contracts, a normal ADSL and a business ADSL. I have loged a call with mweb more that a week ago, no response. i called your offices, got transferred from one department to another, because nobody can support email related problems. This morning i get a mail from Eve, who ask ...