We had an ADSL line installed Dec 2012 It has only worked for 2 weeks from that time telkom line was down. MWEB has deducted over 6 thousand Rands from my business accounts since december to date! Phoned Brenda Monanyi 3 times this morning to ask why are 4 mb uncapped shaped business account e mail ...
Good day After stuggling for about an hour yesterday morning (got transferred from the sales department to the technical department to the business deparment, back to the technical, and sales and and and) to talk to someone to sepup my faxmail @ MWEB for a business account, I still don't have my ...
Widaad Philander told me to re-instate my telkom account in order for them to do a migration as the first time the documentation was lost somewhere along the line. She spoke to me in December. She said after the migration then she will sort the problem out in order to refund me for lost money paid ...
I enquired about the new "throttled" packages being offered by MWEB (specfifically the 2mb and 4mb products which are offered much cheaper than the existing packages. However, none of the sales personnel or technicians could give me clear information on the data limits where throttling ...
I made a call to follow up on a debit order that was not collected. Friendly response by the operator ensuring me account is paid up. Received another call 2 hours later informing me when my debit order will go off. Great friendly service with an explanation to the late debit order. Keep it up Mweb! ...
I sent my new application forms for the new service and am still waiting for Mweb to come back to me. ...