Hi logged a call thru customer service call number: 20130204003190. They state they offer a turn-around time of 12 hours, well after about 24 I called there call center and spoke to someone that promised me to phone me in the hour, yet after 2 hours I am still waiting and now when I try to contact ...
I have cancelled my service in November 2012, completed an d submitted the cancellation document on 3rd December 2012 but to date i have no control over my line and it is not being paid either. I logged a call yesterday asking why this has not been transferred and for feedback within 24 hours. The ...
Moloi Plumbers decided to move our ADSL line from telkom to Mweb as they promised to give us less rates than telkom and premium attention, Darrius was the one who sold us the product as I followed up they told me he left MWEB and gave me a new person who will be my account manager Tony. From the ...
Error 17099 keeps showing up and won't let my emails out. But I can't find out what that error means. ...
I recently signed a contract with MWEB to provide me with 2 contracts at R89 a month for 2GB of Cell C Data to be used on iPads. Prior to signing the contract, myself and the sales consultant confirmed that the coverage included at least my house and office. I further confirmed that places I ...
For the past week we are not receiving faxes through our Mweb fax-email service. I reported it of Thursday 31 Jan, ref 1074260. The consultant told me he could see several faxes on the server but for some or other reason it is not dispatched to my email. I requested that someone sends me the faxes ...