It took me 4 phone calls, after being disconnected 3 times and being put through from one person to the next before I eventually reached someone who was able to help me. I mean, it can surely not take someone 30min to reach the right person who is able to help you. One of the agents even remarked ...
Good day I have logged a complaint with MWEB because they debited my account wrong. They debbited my account for R994 where the product is only for R99p/m. I haven't even registered a domain yet. This is becoming outrages and i am still waiting for a response. I have never had any service this bad ...
Hi logged a call thru customer service call number: 20130204003190. They state they offer a turn-around time of 12 hours, well after about 24 I called there call center and spoke to someone that promised me to phone me in the hour, yet after 2 hours I am still waiting and now when I try to contact ...
I have cancelled my service in November 2012, completed an d submitted the cancellation document on 3rd December 2012 but to date i have no control over my line and it is not being paid either. I logged a call yesterday asking why this has not been transferred and for feedback within 24 hours. The ...
Moloi Plumbers decided to move our ADSL line from telkom to Mweb as they promised to give us less rates than telkom and premium attention, Darrius was the one who sold us the product as I followed up they told me he left MWEB and gave me a new person who will be my account manager Tony. From the ...
Error 17099 keeps showing up and won't let my emails out. But I can't find out what that error means. ...