AfricaComplaints.com » Telecommunications » Complaint / review: Mweb - MWEB CUSTOMER HITS WALL WITH INCOMPETANCE | #79144

Mweb
MWEB CUSTOMER HITS WALL WITH INCOMPETANCE

I am trying to change an e-mail address to which an MWEB faxservice is routed. This seems to be a problem never before encountered by anyone, which situation is obviously quite ridiculous. Having made 4 calls over 4 days, and sent confirmatory e-mails I have reached a brick wall. Calls to MWEB last up to 25 minutes at a time, with promises which never materialise. HELP. HELP

Date:

Company: Mweb

Country: South Africa   City: Johannesburg

Category: Telecommunications

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