I have sent the email below to your [Email Removed] email address on MAR 16. Whats the point of the sales email address if you don't reply on it. Dear Mweb I am currently a client of yours and have acquired a new property recently. I have applied for a telephone line at telkom and as soon that was ...
Failure to downgrade our line from 4 Mbps line to 2 Mbps standard package. We sent a request on 21 December 2014, but MWeb's sales department failed to process the request. ...
I am working at Vovotelo Cresta. Complained about slow internet and that's connection going off and on. Manager has told that Mweb came 3 days ago and gave some device to monitor. I would think that 1 day is enough to pick up that something is wrong and fix it. I went to Mweb office which is 5 ...
I logged a call on Wednesday 22/01/14 (after holding for a consultant for 40min). She didn't really know what to do or what I was talking about. She told me to email client services and they would attend to my email within 24 hours. This morning, 48 hours later I phoned again (after getting through ...
I have an email account with MWEB. Intermittently my mail address mysteriously gets blacklisted and mails bounce back. IT support of the server rejecting my mail instructed me to take the issue up with my supplier - the delightful MWEB. I take the matter up with MWEB. They immediately pass the buck ...
I have a 4 meg adsl line, yet it only works as a 2kb line. I reported the fault on the 2/12/2013 & it still has not been sorted out. i keep getting told its congestion on the exchange & telkom need to fix it. My line & bandwith are all with Mweb, why should I contact Telkom. I cannot ...