I am a Mweb customer for the past at least 3 years. The contract I purchased last year at the Centurion store is the R139.00 data contract for 2 gig. My last two accounts was bigger amounts. According to the support staff I have to monitor my own usage, BUT during our discussion they determined ...
Hi, Please fix international browning performance. Your call centre confirmed that there is an issue with the international internet speed. If the service provided was free or if you did me a favour this quality of service would be acceptable, but I pay for the service. Just be be clear: there is ...
I am shocked at dismayed at Mweb inability to supply their own services. Our company signed for Mweb Adsl package at R 900 per month, we have had internet for two weeks before the service went down. Mweb tells us telkom must repair the line, telkom tells us Mweb must sort their rooters out. We are ...
My account with MWEB was cancelled in October 2013. They were supposed to refund in full my October 2013 fees due to having locked me out of my account for longer than a calendar month. I was so happy to be rid of the nuisance of having to deal with this company that I never followed up again! ...
This was the message I received from my ISP yesterday. It took me a while of fault finding to work out what had happened. Yup, my account had been suspended so no internet, no email etc. When I phoned the accounts dept. I discovered that an amount of R351 was outstanding for an additional email ...
I called Mweb on Monday to change my package from a 1mbps premium account to a 2mbps standard account. I was told nothing would change, except for my speed. After confirming the change, they had trouble getting the line to 2mbps and it was still showing 1mbps after a speed test was done. I then ...