AfricaComplaints.com » Telecommunications » Complaint / review: Mwe - NO Response for sales department | #317667

Mwe
NO Response for sales department

I have sent the email below to your [Email Removed] email address on MAR 16. Whats the point of the sales email address if you don't reply on it.

Dear Mweb

I am currently a client of yours and have acquired a new property recently. I have applied for a telephone line at telkom and as soon that was installed I made a online application for your promotion of 2 moths free on a 6 month contract.

I was then contacted by you sales department to try and activated my line. I was then told that there was no more open port in my area and that I need to first apply for a ADSL Line with Telkom and then migrate to Mweb. I understand this completely and I am happy with continuing with this process but what I do want is at the migration over to Mweb I still want the 2 free months of ADSL on a a 6 month contract because I have sign-up for it in time but you could not supply me with a port

Kind Regards

Tc Louw

Date:

Company: Mwe

Country: South Africa   City: Cape Town

Category: Telecommunications

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