For the second time this month I am automatically throttled in the early hours of the morning even though I am within the fair usage terms. I assume is done automatically by a computer. The problem is one customer service agents has notified me that the reason is that I am in breach of the fair ...
I only had a proper internet stable connection for 10days this month from ISP MWEB. on my uncapped package. This is the 3rd time that my connection is throttled in the moth of JANUARY 2014 If you search the web you will soon find that more and more people are complaining about MWEB's bad service. ...
We run a call center and since we implementation of the MWEB Bushiness VOIP system we cant go a day without dropping a call. At the best of times we cant dial out as the circuits are all busy. The circuits are busy even though no one is on the line. We have called Martin Volscheck our account ...
Please resolve Acc:11563414. If Mweb can bill me in error after 2 years and your departments not resolve this, then this will help hopefully. Dealing with Nazeeman, Warda, Pamela, Jeraline, Trischa, Joline, Sardicha and Mr Walied Brown. And still I receive a sms about being handed over to the ...
I am constantly being throttled. I have reduced my downloads to half of my usual downloads yet i still have the problem. This is unfair treatment. i am applying fair usage. How come I am still be throttled. ...
I applied for a 2GB month-to-month contract, the application was VERY quick. The day after I applied, I found better from another service provider (they were not charging a delivery fee). I then sent an email to MWEB to cancel my application, the above mentioned person forwarded my email to another ...