I've been an MWEB customer for more than a year now and I have lost count on how many tickets I have logged to diagnose and repair a single problem on my ADSL line. I stay in Royal Ascot (Milnerton) and have constant errors on my line. The errors cause my signal to noise margin (SNR) to fluctuate ...
Our company has been with Mweb for many years operating a 5gb capped service which has become inadequate for our growing business and costing us a small fortune in purchasing boosters every month. So we were to glad to have a Mweb sales rep call on us and sell us a 30gb capped service for a ...
Two weeks ago I logged change requests to be done. 1. Upgrade to 2M data speed on Mweb, 2. Have my line rental moved to Mweb. I received an SMS said that the change requests has been done. However, my internet speed did not improve, in fact there are times that I can't even load a internet page. ...
I have been on a 4mbps Premium Uncapped Package with MWEB for well over a year. The last month my download speed has drastically slowed down. I contacted the Call Center & the kind lady assured me the account is in good standing & not being throttled. She reset the account as per my request ...
14 August 2013 - application for new service 4Mbs uncapped package 22 August 2013 - informed service is active 26 August 2013 - Telkom verify ADSL line and service starts working 31 August 2013 - MWEB invoice for HALF of August and all of September is received and paid 07 September 2013 - Uncapped ...
The turn around time for a hosting account is excellent, but then the slow service starts. I have sent three email requesting from mweb what their nameservers details are so that I can configure my domain which was registered through gridhost last week and can not be transfer during the grace ...