My subscription service to m-net was cut as multichoice/dstv/ m-net claim the account was never paid. A payment was made on the 3rd January 2013 and I had an add on package included the 9th of January 2013. The consultant mentioned I could pay this pro rata balance on the 1 Feb which would be ...
I have complained numerous times, still no working WALKA, promises made numerous times by Multichoice to correct problem and escalate problem to relevant departement. None of these promises was kept, now Multichoice don't even reply to my complaints anymore. What do I need to do to get proper ...
I called DSTV in Umhlanga, Durban and tried to have the ownership of my sister in laws DSTV account switched to myself. The lady on the phone could not assist in any way. I then went to DSTV in Umhlanga, on 12 January 2013. I was assisted by a young gentleman by the name of Ryno. His attitude from ...
I send an email to ask to change the payment date. I get a email back (see below). All of a sudden they disconnect the dstv. When I phone they tell me I must pay pro-rata and pay a RECONNECTION FEE. This is unfair. In the email that I receive did'nt tell me that I must pay pro rata money. My nose ...
Thanks multichoice for turning something I dreaded into well, an enjoybale experience. No wait, a charming, informative and pleasant consultant who went out of his way to explain to me the problem and get it sorted out. On top of which I was very impressed with the centres hours... including a ...
I took a survey on monday where i rated your company very high... but i should have waited before sending it... i am highly of at your call center. 1) first of all a debit order went of that shouldnt have and i understand that it was not stopped in time as i cancelled within 2 days before going off ...