ON OCTOBER I PHONED THEIR CALL CENTRE TO GIVE A MONTH NOTICE FOR MY DSTV AS I WAS MOVING PREMISES ON THE 30/11/2013. I NFORMED THE AGENT OF MY INTENTIONS. MY DSTV WAS DISCONNECTED BY THE INSTALLER ON THE 01/12/2012. I STORED MY FURNITURE AT THE CAPE TOWN STORAGE. ON THE 27/12/2012 I MOVED TO THE ...
On 4thJan 2013 I personally went into theMiddelburg Multichoice agent and requested that they deactivate my holiday home account. As i did not have my smart card numbers with me I gave them my ID number and explained that I have an HD decoder and Xtraview decoder at my primary residence which I ...
I bought 2 new HD PVR decoders in Sep-12 from House & Home Sandton. They started doing funny things after a month. The primary froze & displaying full hard drive when not even 20% & didn't react to volume controls. The secondary froze & didn't responding to the remote & froze at ...
We pay our account with Multichoice on the 20th of every months as we are paid on that day. We never missed a single payment. In Dec we paid R360 instead of R260. We are supposed to pay only R160 this month. Well Multichoice is also aware of that fact. To our surprise Multichoice sent us an sms ...
We purchased at Walka (Mobile) to watch European Cup. We realised that we where debited twice for the device. This happened on 6 April 2012. We have since entered into numerous e-mail, calls and frustration. We cannot get to speak to somoene in accounts or get anyone to escalate the query and get ...
My subscription service to m-net was cut as multichoice/dstv/ m-net claim the account was never paid. A payment was made on the 3rd January 2013 and I had an add on package included the 9th of January 2013. The consultant mentioned I could pay this pro rata balance on the 1 Feb which would be ...