There was an E30-4 error on our screen. The call centre agents were unable to clear the error. They told us to get the decoder tested, which we did. We have reconnected the decoder but now the decoder stalls on a screen that says Loading. We were called early this morning by Multichoice and they ...
I have an Easy View DSTV subscription. I have made two payments for annual fee was made via Internet banking. # July 2011 @ R210 # July 2012 @ R250 Although the reference number was incorrect, payment confirmation was sent through numerous times to Multichoice and even delivered on more than one ...
Multichoice tranfered ownership of my PVR without my consent, and now that I want it back in my name, they say I must pay the arears on the other persons account, before they will activate the decoder. ...
Every morning my PVR is stuck and a clock like symbol appears in the right hand corner of the tv screen. I have to switch off at the main to get it working again. I've had scheduled recordings during the early part of the morning that have not recorded as well due to this. My PVR is only 60% full ...
A week after getting my account sorted, Multichoice have again. After spending more then 30 mins on the phone with the call centre agent my problem is still not fixed. A MANAGER from Multichoice was supposed to call me with in half an hour, but no suprise, he hasnt called. The MANAGER in question ...
On 7 December I called the Multichoice call center and asked that my account be disconnected due to the fact that my decoder was broken. On 13 December I went to the Lynnwood Multichoice shop and baught a new decoder and THEY sent through a recording signal to my account (I NEVER asked to have the ...