I just have to commend the call centre staff of Multichoice on the their excellent customer service. So many call centres could cut a page from their book. Keep up the good work Multichoice, it's a real dream to call through for help (even if you do have the self service). ...
DSTV needs to one fire the call centre manager or get more staff, we cannot hold for hours listing to adverts i mean have a call centre that works not that thing finishing our air time R60.00 gone for nothing i have never seen such parthetic call centre if it exist. ...
A VERY ANGRY CUSTOME :( I have been trying to contact the Multichoice Call Centre for the past 3 days to no avail, the line does not go through at all. I have paid my monthly premium for DSTV however my Decoder is still not connecting. Every time I try to connect I receive the following error ...
Im on DStv compact bt i can't watch these channels 128, 129, 183, 209 and 229. I did notify the enquiries before, here are my case numbers 4117378 and 4126947. I was told that they did reset my account bt up to now nothing have changed. ...
I attempted a yr ago to make use of the online management services as continuously offered by the consultants at multichoice... it never worked... a year later today I tried again..."FAILURE 4110014524 disconnect failed: Sorry, were unable to process this request, please try again. " This ...
I have a complaint about the time it takes the call centre to answer. Today is the 3rd attempt (Tried on two other days- this may exclude the possibility of it being a peak problem) to get through after waiting 5 mins and still don't get to speak to anyone I have no option but to hang up as I'm ...