As a paying client and in a Service orientated industry My experience with now 4 call centre agents has been the worst By far. I Called the call centre on the Monday the 30th to reactivate the Dual view Full service of as consumer now paying close to R 700 for a service and entertainment. My first ...
25th September, phone call centre, regards extraview error on secondary decoder. Agent advised there is a problem with cabling. I got in a Technician approved by multichoice, he had everything checked out no problem with cabling, the error still comes up. I still have to reboot the decoder to get ...
I have noticed the highlights on the supersport channels. They last 5-10 Min. I am really loving these highlights. Thank you DSTV. Can we have a highlights channels containing these type of hightlights on the new dstv bouquet. Bliz highlights are just too short. one highlight channel for all sports ...
First of all Multichoice should burn down to the ground. I have been trying to pay my account for the last week, after a ton of ignored calls and plenty R1 an sms smses i get sweeeeet F*ckall information. I received 3 info messages with 3 different amounts :/ The call center does NOT EVER anwer the ...
AFTER SUSPENDING MY ACCOUNT 2 DAYS AGO AND I MADE PAYMENT AND THE RECONNECTION FEE, ITS NOW TAKING THEM FOREVER TO RECOONECT MY ACCOUNT.CALLED THEM YESTERDAY AND SPENT A LONG TIME ON THE PHONE AND THEY TOLD ME EVERYTHING IS FINE NOW.BUT UNTIL TODAY MY DSTV IS STILL OFF.WHY NOT REFUND ME FOR THE ...
I've recently had to get hold of DSTV through their call centre. The service is absolutely appalling! It take at least 15 minutes to try to get hold of an actual consultant - in which time I was bombarded with useless automated information - I really got the impression that DSTV would prefer for me ...