How long do still have to wait for my refund. I requested this to be done a 2 weeks ago and i'm still waiting. I'm tired of calling your call centre and being sent from pillar to poist!! ...
PLEASE WILL DSTV GIVE ME ACALL AS I HAVE BEEN TRYING TO CALL ABOUT MY CHANNELS ...
On the 10/09/2013, my DSTV was disconnected due to non payment. I then reactivated my connection and paid the outstanding subscription and reconnection fee. I then contacted DSTV on the 11/09/2013 to understand what had happened, they then informed that my DSTV was disconected due to unpaid debit ...
On Saturday, had a power failure, when electricity came back on Xtraview would not work. 1st call to DSTV 15 minutes hold, put through to wrong dept despite selecting correct and then got cut off. Next call got through to someone who clearly was reading what to do (not very well) and did not get ...
Shortly, the response time to the DSTV call centre is so bad, There's some times just no answer at all an then if they do answer (the voice recording) its a never ending story to wait for your turn to speak to a real person. I've been hanging on for more than half an hour, more than ones. The self ...
Further to my complaint that I had to go to Multichoice on 4 occasions in under a month in order to get a replacement decoder that actually works properly. Proper 'TESTS' obviously were not done on these! 'WEAR & TEAR' is not the problem here, decoders were reconditioned and should work ...