For nearly 12 months, MTN has been having major issues with their coverage in South Africa. Either the signal was lost completely in an entire area or the signal appeared to be fully operational on devices but data would not transfer at all. We tried phoning the call centers but they were of no ...
Good day Thanks for you response but I am still not happy with your service. I took my phone for repair on the 14/08.2013 and today when I called MTN repairs center I was told that they only received the phone yesterday 27/08/2013. I don't understand why you people go on about how your staff is ...
We reported a very poor cell phone coverage problem with MTN on 21.2.2013 and was advised that the coverage department would reply within 10 working days. It is now 28.8.2013 (6 months later) and we still have no cell phone coverage in our office. No one from MTN has come back to us to resolve the ...
According to the Consumer Protection act i did not receive a notice from you stating that my contract would be completed on the 01/08/13 40- 80 days in advance so i have to pay another month?? i spoke to someone on the mtn chat they told me it was the subscribers duty to keep track of this and it ...
My MTN contract expired on 19 May 2013. I am currently residing in China and contacted MTN via their website on 02 June to notify them that I would like to cancel my contract and migrate to prepaid. I received an email reply on 3 June from MTN stating: "Kindly be advised that migration to ...
I am a Vodacom customer with a telephone numebr assigned to Vodacom - however I constantly have people calling me to complain that they have isues with their air time. These people are MTN customors and are given my number by MTN. No idea why this is the case but it is very annoying! MTN please un ...