I have been a client of MTN for more than 10 years but it seems I am going to be number 400 001 that is going to leave MTN as soon as my contract expires. I got myself a Z10 (which is not the problem) and was told that it is a smartphone and that BIS does not work on the Z10 and I must from now on ...
TOOK MY PHONE IN ON THE 20/06/2013 FOR A QUOTE... I THEN CALLED A MONTH LATER AND SPOKE TO SANDY WHO TOLD ME SHE WOULD QUERY... ON THE 6/08/2013 I RECEIVED A SMS SAYING SHE WAS QUERING WITH RTT..ON THE 19/08/2013 I QUERIED AGAIN AND WAS TOLD I WOULD GET FEEDBACK THE NEXT DAY..NOTHING..ON THE ...
I applied for a cellphone contract over the phone... the staff were very helpful and assisting me with the contract that was concluded over the phone... they did not explain their terms and conditions... a month after i had the phone .. it got lost... the rep that i spoke to advised me that the ...
My Cellphone was lost over a week and a half ago and I still haven't been able to get a hold of MTN SP's insurance department to claim for a new phone. I have spent over 3 hours on hold to their 083 123 6084 number with no answer, it's like no one works there? I have also phoned their main call ...
My friend have a contract with MTN. He do not stay in town and brought in his phone which was faulty and the Managerres told him "just give it 24hr her phone also does it sometimes (but there was fault with the speaker because if you are on the phone you can't hear the other person and visa ...
Could you guys please as a matter of urgency attend to the poor signal in Pretoria Noth/ Dorandia area. There is NO data coverage in certain areas! We need this resolved ASAP seeing that we need to receive mails for business purposes. Your urgent assistance will be appreciated. ...