My mother moved to centurion more than a month agao, there is no signal for mtn, so she called the call center, thy send someone out to her to test the signal, a week later thy did not come back to her so she had to call again and thy loged a case again, o my word we waited again 5 daus for them to ...
I cancelled my mtn direct [URL Removed] cellphone contract within the 7 day cooloff period and returned the cellphone. All was given as in order once I did this from the call centre. I received a bill for two monthly payments two weeks ago. I have sent 6 emails and have also attempted to call the ...
Upgraded my phone beginning of August, took a contract that had promotional TV with it, disclosures of the product was not mentioned when it comes to internet use of the phone, my bill was twice as much, called MTN to find out why about four times in that morning and no one returns my calls, went ...
I go to the N1 City MTN branch almost every month to pay my account and every month I have a bad experience there. Tuesday was however, the worst ever. There was a very long line of customers. There are 4 terminals but only 1 was in operation. 2 Terminals had consultants but they both had ...
I have collected a Samsung S4 (Previously appy iphone user) from MTN at Melrose arch. I was told i needed to switch my data contrat to a voice, which was okay despite my having to forfeit 5gigs of data. I also lost more than 10000 loyalty points. I logged my concern regarging this as I had paid for ...
I applied for a contract phone in July through the internet (MTN Direct). Arrangements were made to get the phone delivered. I never got it. I got a statement from MTN for the phone I never received. Money was deducted off my account. I called them on the 27th August, They said the phone was ...