Mtn
Awaiting promo fee refund from incorrect billing
Cell phone contract ended Oct 2012; noticed in Jun 2013 that promo service fee was still being billed. End Jun; - Requested refund and cessation of promo fee via call centre. 10 Jul; - Received e-mail saying refund awaiting QA approval. - No promo fee in July invoice, yay! 2 Sep; - Requested ...