No-one @ mtn really knows what customer service is, months ago I asked one of the supposed managers sumayya to send me the updated settlement letter so that I could pay and close off my account - that ofcourse was never sent to me. I'm in the process of settling all my accounts through a third ...
Approximately one month after my MTN cell phone bill increased, I received an sms saying I am subscribed to Zuma Mobile's Extreme TV VIDEO service. Cost R5 per/day. I DID NOT subscribe to this service and upon querying this with MTN I was told "I had subscribed to InteGrat and registration for ...
To whom it may concern 808 - Customer care response on calls is rediculous. You hold on for 15minutes. They are very quick to suspend your account but if you need to follow up on accounts or trying to add data to your account you get no response from them. ...
Het aansoek gedoen vir n BlackBerry BIS by MTN op kontrak. Op 10/07/2013 het ek geteken en die selfoon ontvang. Kort daarna was alle funksies geblok (suspended). Met navrae omtrent dit was ek ingelig dat my rekening op R4000. staan. Ek het letterlik op en af gery om die probleem op te los. Daar was ...
Since Friday evening, 6 August, I have almost no signal. My phone is on SOS 99% of the time when I'm at home in The Reeds, Centurion. When I go out of the area the phone works perfectly. 808 cannot tell me if there is an area problem. This morning my first call dropped while explaining to the 808 ...
I upgraded my contract on the 2nd September 2013 from an anytime 350 to a new anytime 350 with a Samsung Note 2. It was explained to me that I would get R350 airtime value, 350 sms's, 350 mb data bundle as well as 60 mtn to mtn minutes for R469 per month. I also asked the lady to cancel my 75mb ...