I took out a data contract with Wifi modem, but the device keeps loosing connection and when it connects it is very slow, getting about 50kbps. On MTN coverage map it shows we do have HSDPA . Signal bars are full and my phone does also connect much better then WIFI. I already send I email 2 weeks ...
My upgrade became due and Michelle handled it, I had to wait a week or so as I was upgrading to a laptop so me number changed to data. Whenever I phoned Michelle was always friendly and helpful and never got upset with me even when I called every day or so. In that period that we were waiting for ...
3 NEW CELL PHONE LINES AND A UPGRADE FROM A DATA LINE TO A TELEPHONE LINE WAS DONE ON MY NAME WITHOUT ME ASKING FOR IT, IT HAS BEEN LONGER THAN THE 8-10 WORKING DAYS IT SHOULD TAKE TO REFUND ME. I WOULD LIKE TO KNOW WHAT IS HAPPENIING AND HOW LONG IT IS GOING TO TAKE? ...
My wife's Samsung Siii which I have on contract since January 2013 suddenly stopped charging. Took it in to MTN and they sent it away. Today they told us that the repairs are R 5400 and the phone is worth R 6399.93. They claim it to be liquid damage... very convenient... The phone was never near ...
I lost my phone on Friday 13 September 2013 I reported it the same day. The call centre consultants were extremely helpful which was awesome!!! I then did all the things I had to and provided all the required for my documentation even went to the police station and all just so that I can get my ...
Last night I couldn't connect to the internet although I had full 3G signal, it took 10 minutes on the call centre of being passed around and gave up. My cell phone isn't mtn so I paid for the 10 minute call. I think it is a joke that after 10 my problem still hadn't been solved. I should have gone ...