MTN roaming service does not work the way they say it does on their website. I bought airtime while overseas (UK). I could not load it, under their instructions. they now refused to give me a refund for the airtime I bought. two calls on the 20th and one call on the 28th of JULY had call centre ...
My phone was, I got a police report stating that and I went in to MTN to get the ITC number to claim back my insured cell phone with the IMEI number and all the documents needed just to walk in to an MTN with rude and unhelpful people, I went back to the store where I bought the phone to find out ...
On 12 August 2013 I was called by Karish and told me he will help me with my contract upgrade for cellphone number 0733812264, but instead what he did was to get my line suspended. I called to enquire why my line was suspended, Johan looked at it and told me he will have to reverse the upgrade and ...
After I upgraded my contract 6 months ago I have had bad experience with MTN since then. My tablet and phone gave problems from day 1 and was held at gunpoint at store trying to sort out problem. My account is wrong and I simply feel that MTN is backsliding as supplier. I have sent numerous emails ...
I logged a query, ref no 103826458, about the depletion of my rand value bundle from above R300 to R0 between 06 September 2013 and 07 September 2013 . I also logged reference number, 104108389, requesting an itemised bill which I have not yet received again. I am also disputing invoice number ...
I am a LONG TIME R1200 per month Vodacom customer. I was about to port my number to MTN because of service and reception issues with Vodacom. I only want a prepaid for now to see if I am happy with MTN reception; guess what, the MTN store doesn't have any pre-paid simcards and apparently the supply ...