My husband got robbed on Friday. We tried to blacklist the phone on Friday, but they were off line... Sunday, off line again... all of this after they ask you a bunch of questions, wasting your time, EVERY TIME!!! We asked the lady to send a notification sms to confirm that this phone is ...
Okay, so this is my 3rd report to MTN!!! It has been escalated twice for urgent attention but nothing has come from this!!! No one has phoned me to find a solution to my problem! Be sure that I will not renew my personal contract beginning next year. I am just wasting my time with this. Your ...
As I have complained earlier, there is no network where I live. The problem has worsened and my phone always says no service. I pay R450 for my smartphone and cant even use it . my house does not have a block, it is your poor maintenance of the network in Lenasia. This is ridiculous. ...
MTN stoped our debit order. As I do not always check we did not realise it. They gave us up to the attorneys. After having to pay al lot of money re reactivat this we struggled to get the simcard reactivated. Now 3 months has past. We still can not use the sim. Finally i went to a MTN in Kuruman. I ...
I went to the canal walk MTN store on sunday 15/09 because my mother's blackberry was not working as it should. Was advised by the salesperson that it might be a problem with the simcard, we paid for a simswap and was told that it would take 2 to 24 hours for the new simcard to be activated. This ...
I have been a good MTN customer for the past 6 Years, and I have never had a problem until I took a contract last year July 2012. I purchased a Nokia Lumia 900 from MTN Direct for R369.00 Contract every month. Then in February 2013 I was overcharged and called MTN to make thm aware that they didn't ...