I called the Call Centre because I was having trouble loading airtime on my mobile phone on the 23 September 2013. I spoke to an agent called salvation, when I called in I asked for her help to load airtime cause I can't do it on my side, and to my surprise she goes on about canceling my WhereRu ...
Good day I went to fetch my new handset yesterday 25/09/2013 at the MTN walk in centre in canal walk opposite shell garage and i must say the consultant that helped me was distracted and not willing to assist me, working from (counter 8). first thing he said "i could have gone to any MTN ...
I called my SP to query an unusual spike in my bill and was surprised to learn the I somehow signed up for some service with a company called Smart Tech Solutions, allowing them to add R20 per day to my MTN Bill. If I need Internet bundle, I need to log onto MTN Website, select service then wait... ...
My MTN phone stops working and I would like to do a sim swop but MTN will not allow me to do a swop if I use my valid SA drivers licence. All other service providers do, Government does and the banks. So my solution is to close my account with MTN as 50% of the time the phone does not work anyway. ...
On Thursday the 26th September 2013, I took my Samsung Tab2 for the second time to Mtn Woodmead as it did not want to switch on. I spoke to a consultant by the name of Sumaya. I explained to her that I was bringing the devise back for the second time in less than a month of it being fixed the first ...
I changed my contract from Topup 100 (for R199pm) to Anytime 200 on August 1st (advertised as R399pm). But in addition to the contract amount of R399, i have been charged R401.38 for Packet Swtched Data Calls regardless of the fact that i bought AD HOC data of 1G (that i got charged and paid for as ...