I have a 2G Data bundle with MTN. For -14 months I was unable to use my total Data Bundle. I received my July Invoice totalling R 725.04 of which R 312.32 is for Packet Switch Data Calls (PSD Calls). I phoned MTN on 1 August 2013 and they kept me on the line for almost 30 min without explaining ...
My sim card says "sim card error" i bought a new one and Rica'd it according to the new law.i called the call Centre thrice everytime they say i have given incorrect information i am fed-up... i recharged yesterday with a R5 they say that is incorrect everything is incorrect why??? and i ...
I dialled 808 from my cell phone and the voice prompt informed me that my hand set will be due for an upgrade on the 1st of September 2013. I then called the corporate call centre (083-900-3621) on the 4th, the agent did an entire upgrade while I was on the call and provided me with MT 4580140 as a ...
I was billed for a contract and did not receive the minutes, data and SMS's stipulated as part of the deal. Further to this all the individuals dealing with the complaint provided turn around times and not one of them met this. Instead I was kept being told that this is being escalated to the ...
My contract with MTN stipulates that my mobile phone is covered for a specific amount in-case of a loss, I was mugged a couple of weeks back and reported my case at a police and acquired a case number. It took me forever to report my claim to MTN due to their unreliable call center so I had to go ...
Good day I live in Somerset West and struggle with the MTN signal. I have a data plan with tablet at MTN and my normal cell phone is at MTN. I can not use my DATA because there is no signal. I pay for a service that I can not use and that is unacceptable. I considering to move my contracts. This is ...