About a year ago, we signed on for the MTN modem and uncapped ADSL package. We were assured at the time that if we were not satisfied, the contract could be cancelled within the first 2 weeks. On day 14 I called in, cancelled it and the modem was collected. Should have been that simple. Months ...
A guy called Kgotso called me to sort out my reception problems. He promised me that I won't have to put up with super SLOW EDGE service. Guess what? I'm on EDGE right now. I'm so tired of MTN's and BBB and terrible coverage and total lack of professionalism. MTN is NOT what they used to be. ...
I have been requesting since MARCH this year (2013) that my Invoices are changed to My Business name as opposed to my personal name. My company pays the account, but can't claim VAT as the Invoice is in my Personal name!! I have gone in-store originally to do this, but I am at the end of Sept 2013 ...
I suddenly saw an amount of R149.09 charged to my account. On investigation, i was told that the charge came from a company called MIRANETWORKS I never authorised charges for any services off my account How can MTN allow these people access to customers mobile numbers? This is simply ...
My only complaint with MTN is that I never insured my cell with them first!!! I am amazed at the difference in excess between budget and MTN - almost R2 000. Clearly MTN's underwriters are based in reality and not in the land of the Rip-Offs like Budget!! My mistake - will be discussing insurance ...
On the 5th July 2013 I called MTN Call centre after bad customer services, to cancel my cellphone contract with them when it expire in October. On the 16th September 2013 my cancelled contract was upgraded, I called MTN about this on the 17th September 2013, they said I must send them the copy of ...