The appalling service I have received from MTN with a matter dating back to Aug 3. 2013. I have emailed, twittered to MTN yet I have no resolution. All I have is either a reference number of some automated response or a promise that someone will call me and to date I have had no resolution instead ...
After having posted a post on hellopeter about MTN cresta, i found out that the specific store was not actually MTN but a franchise. This means that MTN centre cannot actually help you directly with any queries it has to be directed to the store who must than contact MTN. After waiting weeks for ...
This morning I phoned 083 173 MTN to block a phone! I was told to by Naledi to phone back after 30 min to get a number! I phoned back after about 45 min spoke to Kombisile and I was asked all the same questions again just to be told to phone back after 30 min! Really?? Being very patient I phoned ...
That would be great you might also want to let them know when you do the application and they say only bring your ID, after also standing in a queue, then come back do the application, after standing in a queue. Then are told to come back to the store to provide RICA documents, also standing in a ...
I went to upgrade two weeks ago (on a Wednesday) and the store said they have no stock (Samsung S4 mini) and that they will order but will get my phone by that Friday, i then received pop up messages on my phone on the Saturday saying that my contract has been changed so i went in to the store to ...
After renewing our MTN contract for the past 8 years. We decided to change the contract to a pre-paid. The contract expirec in April and we went to MTN Riverside mall to cancell. They gave us a phone number to call and we could not get through. The number closed at 17:00 and my husband works at a ...