I upgraded my cell phone last week Monday, and I did a new application for another cell, and they told me that would take 2 days... I was told it would be available on the Tuesday or Friday, and now its 8 days later and no news, I phoned on Friday and the lady I dealt with was rude, but firstly I ...
I purchased a 2 year contract from MTN for 2 gigs internet (Modem). I can barely use it as it hardly ever works on the laptop, cellphones, TV etc. Its a 32 user modem and only 1 person can use it at a time. When i phone the call centre they tell me everything is perfect and if there is a problem ...
My son's phone (0824401470) was suspended. This was due to an excessive amount of data usage (total R6578.78, where average spent is R217-00). My Problem is that I have asked about a bill limit on this account and I was told that I don't have to worry, as the credit limit is R2200. Why did they not ...
Tried to report a lost phone via the MTN customer care call centre (083 1 808). Firstly there is no option to speak to an operator so if you would prefer to deal with a human being hard luck! Then they ask for you cell number to be punched in, this kept putting the wrong number! When you "try ...
My internet banking was hacked a month ago. They were successful because someone at MTN managed to "Rica Blocked" my phone allowing me no feedback via sms or phone calls from the bank to verify and alert me of any changes in my account. Bottom line is someone at MTN blocked my account and ...
I used to have an account with MTN and I was due for an upgrade. I wanted an Apple iPAD for my upgrade but sadly I was declined 5 times. Out of anger I asked them to "cancel" my contract with MTN, not knowing that my number will be deactivated and I won't be able to use my number again. ...