I took out a R90 contact with MTN beginning of the year and my preferred billing method was via debit order. The phone in question was then in May 2013 which I reported to MTN immediately so to block the number, phone has been blocked since. All according to me was fine, but I never ever got a ...
FIRST OFF LET ME START OFF BY SAYING THAT IN EVERY ASPECT OF SERVICE DELIVERY, THERE WERE NO SUCH LEVELS OF SERVICE! MY PHONE (BB 9900) WAS BOOKED IN FOR A REPAIR AS THE MICROPHONE HAD STOPPED WORKNG, I THEN RECEIVED FEEDBACK STATING THAT MY PH IS BEYOND ECONOMICAL REPAIR DUE TO PHYSICAL DAMAGE ON ...
Till now you have not even responded to my complaint on internet that is being throttled so badly that it took me 35 min now to open this page. How the am I supposed to use my uncapped contract when I cannot even open the page or Google... This is totally unacceptable and you should not have had ...
After losing my phone, my insurance asked I go collect my replacement phone from MTN the Bridge. 3months later I am still with no phone as it's been an unsuccessful battle with MTN to get them to replace my Nokia 820 Lumia. At a point management suggested that I pay an extra R1000 to replace like ...
On the 4th of October I went for My upgrade at Mtn in Alexandra Pan Africa, the consultant assisting Me did not know the product and did not give Me correct information on the sim card that was compatible for the phone that I was upgrading to. I spent two days with a phone that was not active, I ...
We have reported the Signal issue in our area with MTN and previously complained on hellopeter. After completing a form to solve our problem nothing has been done yet. It has been Months since this issue occured. As mentioned before I moved from Vodacom to Mtn because we had the same issue, as my ...