Every day and night we receive angry calls from people telling us that we are incorrectly billing them and taking money from their accounts. Our company hasn't even launched yet and we don t even offer a subscription service! No one up to date has phoned or tried to help and me and my staff are ...
I got a call to upgrade on the 29 of July and was told the phone will be delivered to me. The delivery guy called we agreed on a certain time he came late but I had gone underground so I did not get the phone its now 3months. When I call the call centre its either they hang up on me or I get told ...
I cannot believe the utter nerve of Mtn. All my life i have been an mtn customer and I've never heard of a mtn store being split into contact and prepaid. Here I was standing in line waiting to be attended to only to find out that they only deal with contract sim swops. Where am I expected to do ...
Hello Peter- on the 2nd of october I topped up my Bis lite service of 200mb of data and there has been an unusual depletion of my data bundles. I have always used my phone just about the same manner as I have before if anything I downloaded less this month and remember I am familiar with the 200mb ...
Good day I have seen advertising which provide quick and simple steps to port. My close friend has been trying to port to MTN from Vodacom since Sunday. The first attempt was done using the SMS option provided on the MTN Blog web site The second attempt failed visiting a MTN Store in Montclair, ...
My CC's 2 year data contract was due to end in April of this year. I had not made use of it for about 18 months because the modem and simcard had been, but that's immaterial. I went to the MTN outlet in I'langa Mall, Nelspruit on 15 April, completed and signed the contract cancellation form, which ...