On upgrading my contract he gave the wrong information after spending 2 hours at the shop. resulting in me losing more than 5000 minutes!!! the next day the secondary sim stopped working, RICA please. i resolved that by going to the Key west branch, he said we got up to the 26 Oct to use the ...
Went to Mtn Eastgate on Friday 11 October to replace a sim card. Paid for and recieved a new sim card. the cellphone number on the new card was incorrect.. After 6 visits back to the store, poor service, empty promises, I still do not have a working cellphone. its now the 14th of October. Can;t ...
I was very sad to hear that MTN had discontinued the Unlimited Internet package which I signed up for last year. This month my contract expires, and I've now settled for the supposed "Heavy User" package of 5Gig 4gig "Free" (yes I know fellow readers, that is a joke!) I was just ...
Just when you think that you've had your fair share of bad service, MTN outdoes itself! I was given the option between a regular contract and a TopUp contract last month. After hearing stories of exorbitant bills I was hesitant to take the regular one but the consultant assured me that MTN will ...
I reloaded my BIS on Absolute on 06 October 2013 and accidentally cancelled the recurring bundle on 13 October 2013. I spoke to Nobukhanye at the call centre this morning, who gave me reference number 2779995 and said that this was for a technical call that she logged with the Technical Helpdesk to ...
I wrote a complain last week complaing about Mtn handing me over to their debt collectors but still till now they havent call me for any ex-planation the nly thing that they do is to send me i email which is so rude and short the only thing i need is them to clear my name as i don owe them.here is ...