I Have logged a complain with mtn and hellopeter and i have received no feedback at all, i am sitting with a up phone that i can not use but still paying my monthly premiums and insurance for. i have logged a complain on hello peter and advised that i will be contact shortly this was two weeks ago. ...
I had recently upgraded to a galaxy note 3, and within the 1st week i had some freezing issues, I said i would like to cancel my upgrade and look into a different phone, yet they declined saying that they would not cancel it and that nothing was wrong with the phone. They will test the phone for 5 ...
Cell No. 083 784 0834 I called on 11 September 2013 and cancelled my contract, giving 30 days notice as required by MTN. As at the 12 October 2013 this contract was not cancelled. Surely this is a practice by MTN with the excuse that it was a problem with "their" system. The second issue ...
Mr Engelbrecht bought a Samsung 3 phone from the Keywest branch (MTN) in April. Mr Engelbrecht clearly asked Tlego (salesman) to add insurance on the phone, but due to a computer problem on the day, he could not give him the necessary documents. He however promised to email it to Mr. Engelbrecht ...
I upgraded my cellphone contract with mtn at the start of the October month to buy a cellphone for my daughter. My daughter has had the phone for less than 2 weeks when the screen went black and would not show any picture at all. She tried starting and restarting the phone and even left it unused ...
I have a data bundle contract with MTN. An excessive amount of money got deducted from my bank account for this contract this month way more than I'm supposed to pay, considering I never use my full data bundle. I went to inquire at the shop I registered for this service, to discover to my shock ...