Purchasing 2 contracts with MTN 2 weeks ago has never been so difficult. I still do not have confirmation on what I bought and their call centre cannot tell me either. I now sit with a new phone which I cannot use and nobody will sort it out. I keep on having to chase the store manager to find out ...
I'm rather frustrated with MTN at this point after experiencing some hassles when I could not get the handset I wanted to upgrade to at any MTN store in my area with no dates on when stock will be available... So I had to upgraded my cell phone contract on Tuesday via the call centre (808). My ...
MY HUSBAND VISITED YOUR BRANCH IN OUDTSHOORN ON THE 15th OF OCTOBERIT IS THE 18TH TODAY AND HE STILL HAVE NOT RECEIVED ANY ANSWER AS TO WHETHER HIS CONTRACT HAS BEEN APPROVED OR DECLINE??? WHAT DO YOU CALL THIS??? PLEASE HELP ME FOR THIS IS REALLY BAD, BAD, BAD CUSTOMER SERVICE I CANNOT BELIEVE IN ...
I book in my phone a couple of months and my claim was successful the courier company came to collect the phone from me and gave me a loan phone. The nightmare begun when I tried calling mtn insurance to find out how far was my phone but told me it never reached and didn't bother investigating and ...
HI I AM A CUSTOMER OF MTN I HAVE DONE MY PAYMENT UP TO DATE, BUT THEY HAVE CUT OFF MY LINE. ONE PAYMENT ON THE 23/09/2013 I DO HAVE A RECEIPT AND THE OTHER PAYMENT ON THE 10/10/2013 I DO NOT HAVE A RECEIPT BUT A BANK STATEMENT SHOWING A PAYMENT FOR MTN ON THE 10/10/2013 AMOUNT OF R350.00. I WENT TO ...
MY LCD ON MY CELLPHONE WAS GIVING ME PROBLEMS SO ON THE 01/10/2013 I HANDED OVER TO THE MTN IN BRYANSTON IT WAS BOOKED FOR REPAIRS BY THABILE KHUMALO AND PAPERWORK WAS FILLED IN, I CALLED IN NOW FROM THE 08/10/2013 AND THEY COULDNT FIND MY PHONE EVENTUALLY TODAY THEY SAID THAT MY PHONE IS LYING ON ...