I PAID MY ACCOUNT IN FULL AND CLOSED IT A DAY AFTER, THEY TOLD ME THAT IT TAKES 7 - 14 WORKING DAYS FOR THE PROOF OF SETTLEMENT TO BE READY. I CALLED THRUOGH ON THE 15TH DAY AND SPOKE TO NDIVHUWO WHO WAS PRETTY RUDE AND HE SAID THAT I SHOULD CALL THE NEXT DAY. I CALLED THE NEXT DAY AND REQUESTED ...
A long storie short, got a new contract but the combo deal i wanted didnt come and the top up was wrong. Straggled a month to get the thing sorted. Wrote on hallo pieter and a costemer rep called me and said that the sales rep where i ordered will call me before canceling contract, He didnt just ...
My daughter has MTN two contracts for her sisters. There are now up and we want to migrate to prepaid. The account holder, my daughter Claire Fish and myself went to the Knysna branch in July to arrange for the migration. We explained that Claire would be going to work on a cruise ship and that I ...
Time after time MTN manages to disappoint so many loyal customers, including myself. I have been on the line on two different phones for 45minutes waiting for a consultant to pick up. What makes this matter even more urgent is that my phone broken and isn't charging any more. Not sure if MTN even ...
Good day HelloPeter I need to report Mtn of being careless about its customers and I need them to pay what I have lost from the bank. On the 27th of September I was a R3750 via mobile transfer from my Bank so my bank does not want to refund me as they say its not their responsibility... Then MNT ...
I received my monthly bill this morning online and found a content charge of R250.00. I then went online to read about these type of charges before i contact MTN. It was then that i remembered receiving a link for pictures that i accidently clicked on yes. But immediately after i sent a text to opt ...