16 Aug I've been a MTN customer for the last 15 yrs. In Jan 2013 I changed from Blackberry to iPhone, I called MTN insurance in Jan to make the change. I've been paying my insurance every month AND a phone bill of not less than R1, 500 a month. I want to claim insurance and they still have me on ...
I had a content charge on my bill that i was complaining about. Then this morning my line was suspended because i didnt pay that amount because i felt i shouldnt pay for a service i didnt subscribe to. I called the call centre and a usual they were a bit disappointing, but eventually agreed to ...
Today I received 3 calls from a number I did not recognise, and to which I was unable to call back. On the 3rd call I was able to answer, and was speaking to an MTN consultant. I immediately said I was not interested in whatever they had to offer. My major complaint comes in terms of them cold ...
Re: Report dated 12:44, 11/10/2013, reicieved response on 15/10/2013 15:38 . Has been escalated to Management and they will get back to me shortly, what is your shortly? another week. My son went in to MTN Long Beach Mall branch for the third time with my original ID and all documents faxed on 3 ...
Data package with MTN (cell no 0810460041), signed December 2012, Date of signing, I stated that I am getting the laptop package for my daughter, (Down syndrome), Must be a top-up package, because I cannot not control or holding her responsible for internet usage. For three months all went smooth ...
After two days I tried to go into internet I could not, I took the phone back and the agent Meresse Peacock said the phone is problematic. She took the phone back as it was still within the 7days. I waited for a month to get the replacement of my phone. Well I 'm waiting I went back to them and ...