20 OCTOBER PURCHASED 1 GB INTERNET BUNDLE WITH *141*2# AND GOT SMS CONFIRMATION AT 09H47. THERE WAS R158 AIRTIME STILL AVAILABLE ON THE CELL PHONE. LATE AFTERNOON AN APP WAS DOWNLOADED FROM THE PLAY STORE BUT MTN HAD NOT UTILIZED THE LOADED BUNDLE RATHER USED MY AIRTIME INSTEAD . AFTER EXPLAINING ...
Been back to the same store over and over, 808 does not know anything of a sim swap, its been 2weeks now and my sim swap hasn't gone through on my new contract, this is the worst custormor experince I've had yet, espesially on a network that seems to b the most expensive with the slowest internet ...
I submitted a claim to MTN Insurance at the beginning of Oct. I filled in the form and fax it through to 0119125122. A week later, when I called the MTN Insurance call centre. The automated voice system informed that my claim was approved and I can go into the nearest service centre to get my new ...
Besides the fact that mtn has been giving such poor service since I can remember, about 3 weeks ago I gave in my sony tablet s for repairs only after 4 months, it was giving me software problem, running slowly, switching off by itself and simply not turning on. I waited for over 3 weeks with no ...
I took a cellphone contract with mtn for R49 a month, only to my surprise mtn has been deducting R59. Dion contacted me and informed me that they could not activate an open line for me @ R49, she then told me she would give me a top up package. I specifically asked her if I was gonna pay the R49 ...
On Friday the 18th of October 2013 at 1pm I cancelled my contract which was expired and told the mtn consultant to move it to prepaid. He told me this will take between 2 to 24 hours and I will not be able to use my phone until the process was complete. After 24 hours my phone is still not working ...