I purchased an afrihost broadband package. Great deal and like the month to month billing. However MTN 3G coverage is poor. My area is set with 14.4 mbps but im lucky if I get 2mbps with average 0.1mbps. I have contacted the coverage desk and ask Afrihost to do the same. Two weeks now and no ...
On 14 October 2013, I complained that MTN had still not issued October pricing on corporate contracts and was promised that it would be elevated within MTN (by a person called Mantoa - REQ:2797690). As of today, 21 October 2013 there is still no October pricing. How is this possible? And how can ...
My phone got and did n swim swap at the branch, almost a WEEK has past and the sim is still not activated! How am i suppose to fix it if the call centre and the people at the branch dont even know whats going on, i asked for a new sim, and they dont want to give a new one, this is absolute rubbish, ...
I have been trying to contact MTN insurance for the last 5 days to update my handset information. I have been holding online for 30-40 minutes each time and no one answers. Just that irritating MTN tune the whole time. So if my phone gets now who gets the blame? MTN Brooklyn says they cant do it I ...
I RECEIVED AN E-MAIL FROM MTN INFORMING ME THAT THE TECHNICAL TEAM WILL CONTACT ME BUT ITS NOW OVER A WEEK AND I HAVE NOT RECEIVED A SINGLE CALL FROM THEM, WHAT A LIE, TOO QUICK TO BILL YOU IF YOU OVERUSE THEIR AIRTIME THEY GOT TIME FOR THAT. ...
I can not believe that MTN still have this supervisor. When the staff is busy with a customer she will keep on interrupt him to do something for her (she can not do anything for herself as she does not have any hands). The customer tells her but can't you see she is busy with a customer. She then ...