I have been trying to cancel my data account (expiring this month) since Thursday. But obviously MTN retains their customers by making it impossible to get a hold of them. Emailed Greenstone MTN, lady told me to phone 808, phoned 808 and 809 NUMEROUS times. One option says they will email you the ...
Hi I would just like to say what a great employee you have with Eliza Tjale, who is based at your Creasta branch. i went there today to buy a pay as you go modem, what a helpful and friendly person. She had a smile on her face the whole time i was there even making jokes with me. She made me feel ...
Good day I am reporting this on behalf of my parents. They handed in their Samsung mobile phone at MTN Laguna Mall for the 9th time!! 9 weeks ago. They go back weekly and the responses differ each week - from ''we don't know what's happening" to the latest (1 1/2 weeks ago) "your phone is ...
Hi Its been 42 day and still my first queries have not been answered. The only feedback that i get are reference numbers that I'm sure is generated by an auto reply email. My Reference numbers are 7077318, 7080108 and REQ: 2817927. I hope this serves as a warning to all your prospective customers, ...
Hi all, I noticed after two months or so of having the new Blackberry Q10 that my data bundle (from a topup contract) is not registering. I checked and it has been loaded as an Iphone bundle. Therefore I have spent a considerable amount of money on airtime, even loading what has accumulated to ...
I have contacted mtn numerously and they say they working on it. I have had no response to date with a proper billing explanation. ...