I booked in my phone by MTN where my contract is. My phone fell and broke. MTN gave me a quote R 1313. to repair my Samsung S3. I paid the money they requested, they send the phone back broken. Now they refuse to assist me. This is ridiculous I already paid for the repairs! ( The cell phone number ...
I am dis satisfied with the treatment and service that I've received from your consultant at mtn campus square By the name of FRanchelle. She booked in my phone to go for a warranty assessment on the 14/15 of October She said she would have feedback within about 7 working days So after 7 working ...
I have a contract with MTN and have been continually billed for R2000.00, my contract is only worth R399.00. On visiting their call centre in PMB I was told that they have no idea what the problem is and would have to escalate to Durban and then Johannesburg. This process with take 2 weeks. This is ...
This is my 3rd complaint about the same issue!! I have been waiting for my replacement handset since the 7th of September 2013. The last report, I had Enerst call me and promise that delivery will take place during course of the week we were in, which was on the 10th of Oct and to this day, the ...
My endless issues with MTN started from the inception of my contract when I took my phone over from my previous company. In April this year I opened my lines for international roaming and on arrival back from my holiday was hit with a bill from MTN for R38 000.00 just being data used. After me ...
Cellphone get lost. Blacklisted it. Took from March to End July 2013 so receive another phone, meanwhile use pre-paid out of my own pocket. When new phone was received there wasn't a sim card with it. I received sim card much later, then it wasn't activated. Went to Vodacom in Tyger Valley. They ...