SOMEONE FORGOT TO REGISTER MY UPGRADE ON THE SYSTEM I did an upgrade on the 6th September 2013. last week I received my invoice wiht an astronomical bill for calls and data usage. I called MTN on 083 808 spoke to Shonese Slabbert who was helpful (Call ref # 105387829) who transferred me to accounts ...
You disconnected my sim card in the month of September yet you still managed to charge me three time my normal bill, how is that even possible? This is not the first time you are doing this and I'm honestly sick and tired of your billing, I am not a cash cow and I want you to explain to me how do I ...
Not enough character space for 2 months of complaints and 6 references. Renewed contract on 9 August 2013. Package anytime 500 incl. R500 calls 60 min MTN-MTN, 500sms, 500MB data. Bundles never loaded. Received bill of R1622.97. Called retentions, spoke to Shaun Luxman, who basically accused me of ...
Not a person too complain, however find myself on this site for the second time! And about the same company!!! MTN, cellular, I think I need to change companies! I have experience the last two weeks of, I keep getting call failures, or dropped calls, on all my calls! Took my phone Iphone 5 for ...
I am shocked. I bought a Nokia Lumia 620 on MTN and had it for a couple of months. Today I opened the back cover of my device and the corner of the screen cracked. Its not like a device that fell crack its a single line crack in the corner that can clearly be seen that it happened when I opened the ...
I received a phone call from MTN, stating I could upgrade on the 21st of October 2013. I was unsure about it because to my knowledge I can only update on the 2nd of November 2013. I went into the shop and the store clerk named Heinrich said that according to his system I can only upgrade on the 2nd ...