I loaded a 24hr Data Bundle with loyalty points... Received nothing even though the points (1700) had been deducted. Phoned into MTN on 808 and after waiting for 18mins on a Sunday evening at 18:33 I eventually got an answer. To wait so long and then still have a muppet on the other end that can't ...
Just when I thought your service could not get any worse, you go and surprise me by providing me with pathetic service!!! As a result of your uselessness, a lady of 85 years old does not have a phone to call anyone. Her contract was due for an upgrade and we went in on Friday to process the ...
On 20 Sept 2013, I went to the MTN Cresta store (dealer code 149969) to transfer my cellphone account, including my 3G account for my Galaxy Note tablet) into the name of my business; Bowline Professional Services. The sequence number for the signed contract is B115947. I was told that this process ...
Why does MTN not allow prepaid customers to MTN LTE? The coverage is pretty good and being extended at a impressive rate. I mean I have full LTE coverage in Richards Bay on my Top Up contract but when I put a prepaid sim in there is no LTE... I called customer care and they were not sure if its ...
My mom had a contract with Mtn which she recently closed. This month MTN debited close to R1900 and not their usual R399. My mom was upset so I called them to ask why. Duduzile refused to send me the statements because "it's in the post" and she claimed that because the account was ...
On Friday we booked a complaint @ MTN call centre 0839001212. Spoke to Kagiso and he gave us. A ref number 3819500. After 24 hours as promised no feedback we called again and was assisted by Garth Nagel who said Katlego never booked any complaint. Garth then booked and gave us ref 710649234. Well ...