Good day I am extremely frustrated by Mtn, and their service department. I normally upgrade my contract at MTN store at Game complex in Klerksdorp somebody from MTN phoned me the line was very faint, he informed me that he will upgrade me and will arrange for a new instrument up to know I did not ...
In August I went to MTN Bank city to upgrade my contract, and i requested that they cancel my other contract on my 073 number. The lady gave me a few papers to sign then we continued with the upgrade and cancellation. In October Mtn debited an amount of R600, I called 808 and spent 30min waiting ...
I handed my handset in to Mtn to be repaired, it has been over 3 months and still no handset. I received a mail stating that the repairs would be done I deposited the excess required on the 18 Sept and still nothing. I have tried numerous times to get through to the call centre, but after an hour ...
I send an email on the 25/10/2013 at 17H12 and no one responded to this as yet. Email was send to [Email Removed] (This email address was sourced from my account) I have asked for someone to please explain "Packet Switched Data calls" and what they are. I would thought that companies ...
On 2nd of Nov (sat) I went to Mtn branch in clearwater the 1 that is next to sheet street I spoke to Rosina I wanted to upgrade to Tablet, she told me its not possible because am using Voice and I want to upgrade to data, then I left the store on 3rd of Nov (Sunday) I called the call centre (808) I ...
I have a MTN Uncapped Lite package and sent an email to [Email Removed] to ask if they can tell me when my 3Gig "fast" bundle is loaded and historically how long it took me to reach the 3Gig after which throttling takes place. I sent an email as I do not have a MTN phone contract. I sent ...