Today for some reason i felt that the Simmonds street branch would be able to help. I went in to do a sim swap. I needed a micro sim. They had no stock. I could understand that except that it is the 5th time this year i went to this particular store and every single time they dont have stock. I ...
CALLED IN TO MTN TO REQUEST A PROOF OF PURCHASE AS MY SONY XPERIA GO THAT I PURCHASED IN MARCH OF THIS YEAR DOES NOT WANT TO CHARGE AND I NEED THE POP WHEN TAKING THE PHONE TO THE SERVICE CENTRE. I CALLED IN TWICE TO REQUEST THE POP AND RECEIVED IT THE ON THE SECOND CALL. IT WAS SENT BY THOBILE ...
I noticed that various amounts of money was deducted from my airtime. About 2 months ago over R100 was deducted so I phoned customer care to seek answers and was advised that I needed to request an itemized billing at the end of the month. 2 days ago over R100 of my airtime was deducted again and ...
Ordered a phone from mtn woodlands mall on monday 4 November 2013, the application for the contract was done the next day. Since then no feedback on the application has been received, instead upon several calls made to enquire about the phone the only thing i got from the staff there is a bad ...
I sent the below comment over a month ago and got got some half baked response that the problem was being looked into. I havent received a curtesy call nor has there been any response to the fact that it had been fixed. Well I can say It is still not fixed, spent over 30 mins on hold today! How ...
Applied for a phonecontract online, got the call the next morning to say that they do not stock or have no stock of the phone. Told to try another provider??? Asked about a different make and model phone and got the 'we haven't got stock' line again. IF YOU DON"T HAVE STOCK why? ADVERTISE Does ...