I applied for a contract phone with an MTN franchise in Braamfontein on the 25/10/2013 and before filling in any forms i asked if they had any back lock with their suppliers or the approval of contracts but the consultant said no and that I'll get the phone on the 30/10/2013 the latest but because ...
For 3 months, i have been trying to cancel my MTN insurance as i have another cover. i have tried calling the call centre and for the first 3 weeks, i coudnt even get through and had to wait for an HOUR!!. I finally got the form to cancel my insurance and still IT WASNT CANCELLED!!.. Its not fair ...
I have been with MTN for a couple of years now, with no problems, I paid my account loyally, up until a few months ago. I have 3 lines with them. This resulted in a suspension (understandable) and then a complete disconnection. I notified them of my situation and made arrangements (which they never ...
I bought a Blackberry 9720 at Markhams on the 4th of October and less than a month later, my screen just cracked. I never dropped/smashed or knocked it. MTN now want me to pay R1800 to fix a manufacture fault and that's after I phoned blackberry telling them my problem where the guy told me, MTN or ...
I over payed my account and asked them for my refund in May already and they said it will take 3-5 working days. i still didnt recieved anything and phone 4 times after that again with the same story. up to date i still didnt recieved any money ...
MTN Call Centre 808 misinformed me about the expiry date of my contracts. Based on the information was my Black Berry 9900 handed in for repairs and upon following up after a couple of weeks did the technical team advise that my contracts have expired beginning of October '13 and phone will not be ...