I upgraded on 13 Sept and selected NOT to take insurance. Since then I've made a number of calls and send various emails, with no luck. My debit order is still going off with the insurance included. It seems that MTN is slow to cancel insurance or to give refunds - compared to how quickly and ...
Have been disconnected from my MTN Data services for half of the day on my MTN Cellphone Contract. Calling MTN on 808 for Contract Customer service to find out if there is a general issue. Have been holding for 25min and still counting. there is no indication on the Contact us page if the Contact ...
Hi Bank messed up my account and some debit orders didnt go through. Including my MTN one. This resulted in MTN suspending my service. I payed the amount on Monday 11th November. The ticket was resolved but not closed so the guys at MTN outlet cannot unsuspend my service. I still don't have service ...
Logged a call with MTN on the 29th Oct 2013 as I was billed incorrectly I was told the issue will be resolved within 10 working days It's now day 11 and I am told their turnaround time has now changed to 10-15working days conveniently so Supervisor was not available to attend to my call There is ...
I battle will poor and no coverage in our area. Pretoria Akasia Heatherdale and klerksoord area. It feels like we are living in Pofadder which actually have better service. I constantly phoned but with no response they cant find the area on the system numerous excuses. Now I do have several ...
I have emailed MTN everyday from the 5th of movember in connection with my Online logging details which i got a pop up to advise a mail will be generated and i can click on the link, that mail has still not arrived in my inbox. i have emailed them non stop and yes you know the answer, still no ...