My Blackberry was in Jan. My statements just shows opening and closing balance, so only in June did i notice I was still paying for the BIS service. Why wasn't I notified when my SIM was inserted into a phone that is not a Blackberry? It was only cancelled last month after upgrading (only because I ...
Commencing on 12 October by telephone from USA and continuing by email and telephone from USA and SA, I have been unable to get any human or technical response to repeated requests concerning accounts for un-ordered or used Roaming Charges, and subsequent cellphone partial blocking and disabling. ...
Hi I went to the MTN store in the Standard Bank building in Pretoria CBD yesterday to query about my existing 3G contract with MTN and cancel it. They were offline. Today I went back to the same store, and now they don't have a printer and once again cannot help me. Please, sort the store out so I ...
I cancelled my contract which I had had for more than 12 years. I went instore to do this. All was fine and cancelled. Then at the end of the month they still deduct money. I try finding an e-mail address on their site to complain but there is none. Then I have to phone - Wait for opperator then ...
I took my Samsung S4 for repairs/replacement and was promised that it will be fixed within 4 hours. Well I have not heard anything from MTN since I handed my cellphone in and when I called 2x and at 15h35 I was told that they are waiting for spares and do not know when the phone will be ready. This ...
On the 4th November I submitted a claim. When I sent an e-mail for feedback on the 12th to Marc and Insurance queries, no one replied, or phoned back. I also asked if there is anything else they need. No response. I want to know when the claim will be released and reflecting in my account. ...